LiveChat for Customer Support

Chat. Support. Connect.

Fast for your team, fast for customers. Easy-to-use software that
makes it simpler to repeatedly offer good customer service.

Engage

Share updates,
ask questions,
get more interactions

Set up automated and interactive greetings based on users’ location, visited pages, and more.

Get your customers to the right person fast

Create groups, use automatic chat routing, and make teamwork easy with chat transfers.

"LiveChat is an established software that had everything we were looking for in a chat software."

Syed Balkhi, Co-Founder and CEO at OptinMonster

11 times

higher chance to convert

16 times

higher average session value

Respond

isales

Customer information on hand

Personalize interactions with customers based on user profile and behavior. Connect CRM and other platforms to see additional data.

Support smarter, not harder

See what customers are typing in real-time. Create message templates to answer with just a single click. Handle multiple cases at once.

Make the most of automation

Add chatbots to answer as many questions as possible. Quickly transfer to live customer support or a ticket form when necessary.

Nurture

More flexibility for you and your customers

Allow conversations to start at any time and across multiple channels. Reply when convenient.

24/7 customer service without a hitch

Provide 24/7 customer support thanks to chatbots, ticket forms, and asynchronous communication.

"We frequently have leads chat with us asking some qualifying questions and then they eventually sign up online or over the phone. These are sales that we might not have had if LiveChat wasn’t an option."

Jamie Lowary, Sales Lead at PATLive

Customer base up by 48%

Improve

Get 20+ reports out of the box

All the data you need to monitor performance, engagement, and customer satisfaction.

Streamline your workflow

Predict staffing needs based on when you get the most chats.

Real-time collaboration

Use chat supervision and private mode to train new team members and work together on tough cases.

Everything within a single app

Turn website visits into
customer satisfaction

Book An Appointment

14 days free trial

Easy setup

Robust reporting

Contact Information

We are at

820 Valenica Street,
San Francisco, CA
94110
105 Manththan Street,
Manththan, NY
94110

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