Fast for your team, fast for customers. Easy-to-use software that
makes it simpler to repeatedly offer good customer service.
Set up automated and interactive greetings based on users’ location, visited pages, and more.
Create groups, use automatic chat routing, and make teamwork easy with chat transfers.
"LiveChat is an established software that had everything we were looking for in a chat software."
higher chance to convert
higher average session value
Personalize interactions with customers based on user profile and behavior. Connect CRM and other platforms to see additional data.
See what customers are typing in real-time. Create message templates to answer with just a single click. Handle multiple cases at once.
Add chatbots to answer as many questions as possible. Quickly transfer to live customer support or a ticket form when necessary.
Allow conversations to start at any time and across multiple channels. Reply when convenient.
Provide 24/7 customer support thanks to chatbots, ticket forms, and asynchronous communication.
"We frequently have leads chat with us asking some qualifying questions and then they eventually sign up online or over the phone. These are sales that we might not have had if LiveChat wasn’t an option."
Customer base up by 48%
All the data you need to monitor performance, engagement, and customer satisfaction.
Predict staffing needs based on when you get the most chats.
Use chat supervision and private mode to train new team members and work together on tough cases.
14 days free trial
Easy setup
Robust reporting