Cross-sell and upsell your existing utility customers using outbound telemarketing

utbound telemarketing is hard. With Quality Contact Solutions as your partner, we make it easy. We take care of everything and deliver additional revenues to you on a monthly basis. Our energy & solar call center & appointment setting service can:

• Cross-sell and upsell appliance repair and warranty programs to existing customers
• Cross-sell surge protection services to existing customers
• Set highly qualified appointments
• Generate highly qualified leads
• Offer new energy savings programs to existing customers

OYour Energy & Solar Call Center & Appointment Setting Service Partner

Quality Contact Solutions conducts high-quality outbound telemarketing programs for medium and large utility companies. The typical program consists of placing outbound telemarketing calls to existing customers to cross-sell the utility appliance repair and warranty program. Most utilities derive additional revenues from their existing customer base by offering this type of program. Most utilities find that conducting outbound telemarketing calls to pitch the program and sign up new subscribers is difficult. Our energy & solar call center & appointment setting service specializes in conducting these types of calls are we are good at it!

In addition to generating results with a high return-on-investment, our management team includes telemarketing regulatory compliance experts. We are a PCI Level 1 certified organization with more than 13 years of client success stories.

Rest easy knowing that QCS will take care of the details including:

• Do not call regulation compliance
• Telemarketing compliance
• Non-ATDS solution for placing calls to wireless phone numbers.
• Scripting and training experts on staff
• Dynamic scripting based on the dealer
• Ease of implementation with dealer and OEM systems
• Call monitoring to ensure the best possible customer experience
• Customized training to ensure each telemarketing agent sounds like they are calling from the dealership
• Daily reporting and data transfer to your team