Telemarketing is hard. With Quality Contact Solutions as your partner, we make it easy. We take care of everything and deliver membership revenues to you monthly. Our professional association call center solutions can help you:
DMA has partnered with Quality Contact Solutions since January 2013 for its outbound and inbound telemarketing for the education department. DMA offers more than 30 public seminars and customized in-company education solutions to companies and individuals interested in building their direct marketing knowledge and skills. Quality Contact Solutions provides an outsourced professional telemarketing team that proactively conducts outbound telemarketing to sell DMA’s educational offering to prospects. Also, the same team handles incoming calls and reactive chat sessions from DMA’s website.
The results have been consistent. Because the telemarketing team is dedicated to DMA, the quality of calls is high, and goals are met consistently. Working with the outsourced team, the DMA management team knows that no matter what additional priorities come up, the outbound calls will always get made, generating new sales and opportunities every week.
DMA also utilizes the QCS team when they need extra help promoting a convention or meeting. QCS can take a call list and script on very short notice to ensure a quick turnaround that can increase attendance.