Quality Contact Solutions is a PCI Certified Level 1 call center. Rest easy knowing we can pass any information security audit required by your organization.
Not all organizations take data security as seriously as we do. Your I.T. and compliance departments will be happy when you select Quality Contact Solutions as your financial call center & appointment setting service partner. We make it easy.
Use outsourced call center services to:
- Cross-sell or upsell existing customers
- Set appointments
- Conduct surveys
- Inbound order taking
- Timeshare Management
At Quality Contact Solutions, we can provide highly trained call center staff with years of hands-on experience in the financial services industry—from banks to accounting firms.
Our experience as a Financial Call Center & Appointment Setting Service and more
- Credit card cross-sell
- Card enhancement programs
- Financial services surveys
- Scripting and training experts on staff
- Insurance sales
- Financial services appointment setting
- Overdraft protection offers (Reg-E)
Rest easy knowing that QCS will take care of the details including:
- Do not call regulation compliance
- Telemarketing compliance
- Non-ATDS solution for placing calls to wireless phone numbers.
- Scripting and training experts on staff
- Dynamic scripting based on the dealer
- Ease of implementation with dealer and OEM systems
- Call monitoring to ensure the best possible customer experience
- Customized training to ensure each telemarketing agent sounds like they are calling from the dealership
- Daily reporting and data transfer to your team
